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JTL Support
in every respect

The quality of our support is central and makes us a reliable partner for JTL software. We offer comprehensive service for all JTL products and take your individual business processes into account. As an experienced partner, we offer flexible, modular support, consulting and training.

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About Apiando
Training on the use of Apiando fulfillment software.

More than 100 brands rely on Apiando

just right

First class
All-round JTL support

We offer JTL software customers comprehensive services to optimize their e-commerce and merchandise management processes. Our services include customization and integration of JTL software, training to increase efficiency, technical support and regular maintenance. With advice on process optimization and marketing expertise, we promote your online visibility and sales. In this way, we help you to exploit the full potential of the JTL software and achieve sustainable success.

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JTL SERVICE PARTNER
JTL SERVICE PARTNER
JTL SERVICE PARTNER

Stress-free

Without failure
Maintenance & updates

As part of our JTL Support, we offer comprehensive maintenance services for your JTL suite (JTL-Wawi, JTL-Shop, JTL-POS, JTL-WMS). We support you with both JTL Standard Support and JTL Enterprise Support. Our consultants solve any problems that arise in the background so that you can concentrate on your company vision and planning security. While we support your ERP solution, we guarantee smooth operation.

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Fancy good JTL support?

Your contact: Yannik Weissenfels, COO
Whether you need advice or fulfillment - I'm here for you!

Yannik Weissenfels, COO
I'm here for you!

Tel: +49 (0) 261 953297-0

E-mail: info@apiando.com

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Satisfied customers and success stories with Apiando Fulfillment.

Success Story

Euphoria Trade 🌿

Euphoria Trade, a leading player in the global cannabis industry, offers over 500 products, including beverages, food, cosmetics and smoking accessories. Apiando supports Euphoria in its international expansion through JTL expertise in various marketplaces and online stores.

Apiando Services for Euphoria

  • E-Commerce strategy consulting
  • Amazon strategy
  • Amazon Account Management
  • Consulting & Training
Success Stories
Euphoria

more performance

Apiando x JTL
Managed Services

Book flexible managed services for your JTL server and leave time-consuming tasks such as updates, security measures, backups and monitoring your online store to us. So you can concentrate fully on your core business. Our services include

  • Standard Service & Support
  • Website monitoring
  • Performance profiling
  • Backup-Restore-Full-Servie
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Strategy consulting for e-commerce companies to increase sales.

Save costs

save your
JTLIT department

In the growth phase of your company, setting up your own IT department can be challenging. Apiando therefore offers you individual maintenance contracts with clear service level agreements (SLAs) so that you know exactly what services you can expect. A personal key account manager will analyze your company's specific IT requirements and efficiently mobilize the appropriate resources to provide you with the best possible service.

Outsource IT now

Success Stories

TURNING ORDERS
INTO SMILES

More success stories

FAQS
JTLSupport

JTL Support offers you comprehensive help with the use of your JTL software, including JTL Wawi, JTL Shop and JTL WMS. Our support team is on hand to help you with questions and problems to ensure smooth operation.
Our maintenance services for JTL systems include regular checks, bug fixes and optimizations. In this way, we ensure that your software always remains up-to-date and efficient so that you can concentrate on your core business.
A JTL update not only brings new functions and improvements, but also important security updates. Regular updates optimize the performance of your software and keep you competitive in e-commerce.
We offer comprehensive support for all update processes for your JTL software. Our team will help you to carry out updates securely to ensure that all new functions are implemented smoothly and that your systems function optimally.